VENUE SERVICES AGREEMENT

LOSTANDFOUND.COM

Effective Date: July 21, 2026

This Venue Software as a Service Agreement ("Agreement") is entered into by and between:

Consumer Product Recovery and Finance Company, Inc. d.b.a. LostAndFound.com, a Delaware corporation with its principal place of business in the State of Texas ("LostAndFound.com"),

and

the business, organization, institution, government entity, individual, or other legal entity that creates a Venue account, subscribes to the Services, accepts this Agreement electronically, or accesses or uses the Services ("Venue"). "Services" include free services, paid subscription services, software, hosted services, APIs, Venue Pages, Venue Admin tools, Venue Feeds, mobile applications, integrations, and any other services made available by LostAndFound.com.

LostAndFound.com and Venue may each be referred to individually as a "Party" and collectively as the "Parties."

By clicking an acceptance button, checking an acceptance box, creating a Venue account, subscribing to a Service plan, or accessing or using the Services, Venue acknowledges that it has read, understood, and agrees to be legally bound by this Agreement.

The individual accepting this Agreement represents and warrants that they have authority to bind the Venue entity or organization on whose behalf the account is created or used.

This Agreement governs Venue's access to and use of LostAndFound.com's software platform, related services, applications, integrations, and technology solutions (collectively, the "Services").

By creating a Venue account, subscribing to a Service plan, accepting this Agreement electronically, or accessing or using the Services, Venue agrees to be legally bound by this Agreement.

1. Purpose of Agreement

LostAndFound.com provides a cloud-based software platform designed to assist venues, organizations, businesses, institutions, and other entities in managing lost and found information, communications, reporting, searches, claims, returns, and related workflows.

The Services are intended to provide Venue with technology tools that help Venue manage its own lost-and-found operations.

The Parties acknowledge and agree that:

• LostAndFound.com provides software and technology services only;

• Venue operates its own lost-and-found program;

• Venue remains responsible for all physical property under its possession or control;

• Venue controls its own employees, representatives, contractors, and personnel;

• LostAndFound.com does not act as Venue's employee, agent, representative, custodian, bailee, insurer, or legal representative.

Nothing in this Agreement creates a partnership, joint venture, employment relationship, agency relationship, fiduciary relationship, or other business relationship between the Parties except that of independent contracting parties.

2. Description of Services

Subject to Venue's selected subscription plan, LostAndFound.com may provide access to certain features, including:

• Venue public-facing lost-and-found pages;

• Venue administrative dashboard;

• Venue inventory management tools;

• Lost and found item listings;

• Item search capabilities;

• Claim management workflows;

• Return-to-owner ("RTO") workflows;

• Employee access management;

• Customer Service Representative ("CSR") access;

• Notifications and alerts;

• Identity verification services;

• QR Code identification services;

• Shipping and return coordination tools;

• Reporting features;

• Data exports;

• API access;

• Website feeds and integrations;

• Other features developed or offered by LostAndFound.com.

LostAndFound.com reserves the right to modify, improve, update, replace, or discontinue features of the Services from time to time.

3. Software-as-a-Service Model

Venue acknowledges that the Services are provided as a software-as-a-service ("SaaS") offering.

Venue does not purchase or receive ownership rights in:

• LostAndFound.com's software;

• Source code;

• Databases;

• Platform architecture;

• Interfaces;

• Proprietary technology;

• Documentation;

• Trademarks;

• Intellectual property.

Venue receives only a limited, non-exclusive, non-transferable right to access and use the Services during the subscription term for Venue's internal business purposes.

4. No Physical Custody or Control of Property

Venue acknowledges and agrees that LostAndFound.com does not possess, store, transport, inspect, handle, secure, or control any physical lost or found property.

All physical property remains solely under the custody and control of:

• Venue;

• Venue employees;

• Venue contractors;

• Venue representatives; or

• Other third parties possessing such property.

LostAndFound.com does not create a bailment relationship with Venue, users, finders, owners, or any other party.

LostAndFound.com is not responsible for:

• Loss of property;

• Theft of property;

• Damage to property;

• Destruction of property;

• Disposal of property;

• Incorrect release of property;

• Failure to return property.

Venue assumes all responsibility relating to physical property handled through Venue's lost-and-found operations.

5. Venue Responsibilities

Venue is solely responsible for operating its lost-and-found program and shall be responsible for:

• Receiving found property;

• Maintaining possession of property;

• Safeguarding property;

• Creating item records;

• Entering accurate information;

• Maintaining inventory records;

• Determining ownership;

• Reviewing claims;

• Approving or denying returns;

• Returning property;

• Shipping property;

• Disposing of property;

• Complying with all applicable laws and regulations.

LostAndFound.com provides tools to assist Venue but does not replace Venue's internal procedures, policies, judgment, or obligations.

6. Venue Account Ownership and Venue Administrator

Each Venue account shall have a designated Venue Administrator ("Venue Admin").

The Venue Admin is the authorized representative responsible for managing the Venue account.

The Venue Admin may have authority to:

• Manage Venue settings;

• Access Venue administrative controls;

• Add or remove users;

• Assign permissions;

• Create employee accounts;

• Grant CSR permissions;

• Manage integrations;

• Manage subscription settings;

• Perform administrative functions.

LostAndFound.com relies upon Venue's designation of its Venue Admin.

LostAndFound.com is not responsible for disputes between Venue personnel regarding account ownership, authority, employment status, or internal permissions.

7. Customer Service Representative (CSR) Access

A Customer Service Representative ("CSR") is an individual authorized by Venue to access certain Venue functions but who is not automatically a Venue Administrator.

A CSR may perform functions permitted by the permissions assigned by the Venue Admin.

Unless specifically granted by the Venue Admin, CSRs do not have authority to:

• Access Venue Admin Controls;

• Modify account ownership;

• Change subscription information;

• Add or remove administrators;

• Transfer Venue ownership;

• Modify security settings.

Venue is responsible for determining which individuals receive CSR access and what permissions are granted.

Venue remains responsible for all actions performed by its CSRs.

8. Venue Inventory Data and Accuracy Responsibilities

Venue acknowledges that all information entered into the Services regarding lost and found property is provided by Venue or Venue-authorized users.

Venue is solely responsible for the accuracy, completeness, and reliability of all information submitted, including but not limited to:

• Item descriptions;

• Item categories;

• Photos;

• Serial numbers;

• Dates and times;

• Locations where items were found;

• Ownership information;

• Claim information;

• Return information;

• Status updates;

• Disposal records.

LostAndFound.com does not independently verify, inspect, authenticate, or validate Venue-created inventory records.

LostAndFound.com shall not be responsible for:

• Incorrect item descriptions;

• Incorrect categorization;

• Incorrect photographs;

• Missing information;

• Duplicate records;

• Incorrect locations;

• Incorrect dates;

• Failure to update inventory;

• Failure to remove returned or disposed items;

• Employee data-entry errors;

• CSR data-entry errors;

• Venue administrative errors.

Venue acknowledges that the usefulness of the Services depends upon accurate information being entered and maintained by Venue.

9. Venue Claims, Ownership Determinations, and Returns

Venue acknowledges and agrees that Venue is solely responsible for determining whether a person is entitled to receive any lost property.

LostAndFound.com does not determine ownership of any item.

Venue is solely responsible for:

• Reviewing claims;

• Requesting documentation;

• Evaluating evidence of ownership;

• Approving or denying claims;

• Releasing property;

• Selecting return methods;

• Determining whether additional verification is required.

LostAndFound.com provides workflow tools that may assist Venue but does not guarantee that:

• A claimant is the rightful owner;

• A finder is truthful;

• Information provided by any person is accurate;

• A return decision is correct;

• Property will be recovered or returned.

Venue assumes all responsibility for decisions relating to the release, transfer, or disposal of property.

10. Claims and Return-to-Owner ("RTO") Services

The Services may include tools designed to facilitate communication between persons who report lost property and persons who locate found property.

These tools may include:

• Messaging;

• Claim initiation;

• Identity verification;

• Pickup coordination;

• Shipping coordination;

• Confirmation codes;

• Return tracking.

Venue acknowledges that LostAndFound.com only provides technology to facilitate communication and workflow.

LostAndFound.com does not:

• Physically return property;

• Guarantee successful returns;

• Guarantee ownership claims;

• Guarantee user honesty;

• Guarantee shipping delivery;

• Guarantee property condition.

Venue remains responsible for its own return procedures.

11. Identity Verification Services

LostAndFound.com may offer optional identity verification services through LostAndFound.com or third-party verification providers.

Identity verification is intended to provide additional information to assist Venue and users.

Venue acknowledges that identity verification:

• Does not guarantee ownership;

• Does not guarantee honesty;

• Does not prevent fraud;

• Does not replace Venue judgment;

• Does not create liability for LostAndFound.com.

LostAndFound.com does not warrant or guarantee the accuracy, completeness, availability, or reliability of third-party identity verification services.

LostAndFound.com shall not be responsible for:

• Verification errors;

• Incorrect verification results;

• Delays;

• Third-party failures;

• Security incidents involving third-party providers.

Venue remains responsible for all decisions regarding property release.

12. Reputation and Trust Indicators

The Services may include reputation indicators, verification badges, or trust-related information regarding users.

Venue acknowledges that such indicators are provided only as informational tools.

A reputation indicator is not:

• An endorsement;

• A guarantee;

• A warranty;

• A certification of honesty;

• A guarantee of ownership;

• A guarantee of lawful conduct.

LostAndFound.com does not independently investigate or guarantee user behavior.

Venue is solely responsible for exercising appropriate judgment when interacting with users.

13. Venue Employees, Contractors, and Representatives

Venue is responsible for all individuals who access the Services through Venue accounts, including:

• Employees;

• Managers;

• Contractors;

• Temporary workers;

• CSRs;

• Agents;

• Representatives.

Venue shall:

• Maintain appropriate access controls;

• Train authorized users;

• Protect login credentials;

• Remove unauthorized users;

• Immediately terminate access when appropriate.

Venue is responsible for all actions taken through Venue accounts, whether authorized or unauthorized, unless caused solely by LostAndFound.com's gross negligence or willful misconduct.

14. User Communications

The Services may facilitate communication between:

• Venue and users;

• Finders and owners;

• Employees and customers;

• Other parties involved in lost-and-found matters.

Venue acknowledges that communications may contain information submitted by third parties.

LostAndFound.com does not control, guarantee, or verify communications between users.

Venue is responsible for reviewing and managing communications related to Venue operations.

LostAndFound.com shall not be responsible for:

• User statements;

• User conduct;

• Misrepresentations;

• Harassment;

• Fraudulent communications;

• Failure of users to respond.

15. Subscription Plans and Access Rights

Venue access to the Services requires an active subscription plan unless otherwise provided by LostAndFound.com.

Subscription levels may include different features, limits, and permissions.

LostAndFound.com reserves the right to:

• Create new subscription plans;

• Modify existing plans;

• Change pricing;

• Change available features;

• Limit certain functionality based on subscription level.

Venue receives access only to the features included in its selected subscription plan.

16. Subscription Fees

Venue agrees to pay all fees associated with its selected subscription plan.

Fees may include:

• Monthly subscription fees;

• Annual subscription fees;

• Add-on services;

• Premium features;

• Usage-based fees;

• Integration fees;

• Other charges disclosed at purchase.

Unless otherwise stated:

• All fees are in U.S. dollars;

• Fees are non-refundable;

• Payments are the responsibility of Venue;

• Taxes are the responsibility of Venue.

17. Automatic Renewal

Unless cancelled in accordance with this Agreement, Venue subscriptions may automatically renew for additional subscription periods.

Venue authorizes LostAndFound.com to charge the payment method provided for renewal fees.

Venue is responsible for:

• Maintaining accurate billing information;

• Reviewing renewal dates;

• Cancelling subscriptions when desired.

Failure to cancel before renewal shall not entitle Venue to a refund.

18. Payment Failures and Suspension

If payment is not received when due, LostAndFound.com may:

• Restrict access;

• Suspend Services;

• Disable certain features;

• Terminate the account.

LostAndFound.com is not responsible for consequences resulting from suspension due to unpaid fees.

Venue remains responsible for all unpaid amounts.

19. Data Ownership

Venue retains ownership of data submitted by Venue into the Services ("Venue Data").

Venue grants LostAndFound.com a limited license to use Venue Data solely for purposes necessary to:

• Provide the Services;

• Maintain the platform;

• Improve functionality;

• Provide support;

• Maintain security;

• Create aggregated and anonymized analytics.

LostAndFound.com does not claim ownership of Venue Data.

20. Aggregated and Anonymous Data

Venue acknowledges that LostAndFound.com may create and use aggregated, statistical, and anonymized information derived from use of the Services.

Such information may be used for:

• Service improvement;

• Analytics;

• Product development;

• Business operations;

• Industry insights.

Aggregated or anonymized data shall not identify Venue or any individual.

21. Privacy and Data Protection

Each Party agrees to comply with applicable privacy laws and regulations relating to information processed through the Services.

LostAndFound.com collects, processes, and uses information in accordance with its Privacy Policy, which is incorporated into this Agreement by reference.

Venue acknowledges that:

• Venue may submit personal information relating to customers, employees, claimants, finders, or other individuals;

• Venue is responsible for ensuring that its collection, submission, and use of information complies with applicable laws;

• Venue is responsible for providing any required notices or obtaining any required permissions from individuals.

LostAndFound.com may process information as necessary to provide the Services, maintain the platform, provide support, prevent fraud, protect security, and comply with legal obligations.

22. Venue Data Protection Responsibilities

Venue is responsible for maintaining appropriate safeguards regarding its own operations and personnel.

Venue shall:

• Protect employee login credentials;

• Restrict access to authorized personnel;

• Prevent unauthorized account sharing;

• Maintain reasonable security procedures;

• Promptly notify LostAndFound.com of suspected unauthorized access.

Venue acknowledges that improper access by Venue personnel may expose personal information or confidential information belonging to users or other parties.

Venue is responsible for actions taken by its employees, CSRs, contractors, and representatives.

23. Security of the Services

LostAndFound.com employs commercially reasonable administrative, technical, and organizational measures designed to protect the security and availability of the Services.

However, Venue acknowledges that:

• No internet-based system is completely secure;

• No security system can guarantee prevention of all unauthorized access;

• Cybersecurity threats continuously evolve.

LostAndFound.com does not guarantee that the Services will be free from:

• Security vulnerabilities;

• Unauthorized access;

• Interruptions;

• Errors;

• Malicious activity.

LostAndFound.com shall not be responsible for security incidents caused by:

• Venue actions;

• Venue employees;

• Compromised Venue credentials;

• Third-party systems;

• User conduct.

24. Third-Party Services

The Services may utilize or integrate with third-party services, including:

• Identity verification providers;

• Payment processors;

• Shipping providers;

• Email providers;

• Messaging providers;

• Hosting providers;

• Analytics providers;

• Integration partners.

Venue acknowledges that LostAndFound.com does not control third-party services.

LostAndFound.com is not responsible for:

• Third-party availability;

• Third-party errors;

• Third-party security practices;

• Third-party failures;

• Third-party policies.

Venue's use of third-party services may be subject to additional terms imposed by those providers.

25. API Access and Integrations

LostAndFound.com may provide access to application programming interfaces ("APIs"), feeds, integrations, or other technical connections.

API access may be subject to:

• Additional fees;

• Usage limits;

• Technical requirements;

• Security requirements;

• Documentation requirements.

Venue agrees not to:

• Reverse engineer APIs;

• Circumvent usage limitations;

• Access unauthorized data;

• Use APIs to harm the Services;

• Transfer API access without permission.

LostAndFound.com may suspend API access if it believes such access creates security, operational, or legal risks.

26. Intellectual Property Rights

LostAndFound.com owns all rights, title, and interest in and to:

• The Services;

• Software;

• Platform architecture;

• Databases;

• Interfaces;

• Documentation;

• Designs;

• Features;

• Improvements;

• Proprietary technology;

• Trademarks.

Except for the limited access rights granted under this Agreement, no ownership rights are transferred to Venue.

Venue shall not:

• Copy the Services;

• Modify the Services;

• Reverse engineer the Services;

• Create derivative works;

• Sell access to the Services;

• Use LostAndFound.com's intellectual property without permission.

27. License Granted to Venue

Subject to Venue's compliance with this Agreement and payment of applicable fees, LostAndFound.com grants Venue a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the subscription term.

This license is solely for Venue's internal lost-and-found operations.

Venue may not sublicense, resell, or provide unauthorized access to the Services.

28. Confidential Information

Each Party may receive confidential information from the other Party.

Confidential Information includes:

• Business information;

• Pricing information;

• Technical information;

• Security information;

• Customer information;

• Non-public operational information.

Each Party agrees to:

• Protect confidential information;

• Use confidential information only for purposes of this Agreement;

• Restrict access to authorized personnel.

Confidential Information does not include information that:

• Is publicly available;

• Was already lawfully known;

• Is independently developed;

• Is received lawfully from another source.

29. Marketing and Publicity Rights

Venue grants LostAndFound.com permission to identify Venue as a customer for marketing purposes, including:

• Customer lists;

• Case studies;

• Promotional materials;

• Website references.

LostAndFound.com shall not publicly disclose confidential information without permission.

Venue may request removal from public customer listings by contacting LostAndFound.com.

30. Venue Legal Compliance

Venue is solely responsible for compliance with laws applicable to Venue's lost-and-found operations.

Venue is responsible for:

• Property handling laws;

• Storage requirements;

• Disposal requirements;

• Privacy obligations;

• Employee requirements;

• Industry-specific regulations.

LostAndFound.com does not provide legal advice and does not guarantee Venue compliance with applicable laws.

31. Indemnification by Venue

Venue agrees to defend, indemnify, and hold harmless LostAndFound.com, its officers, directors, employees, contractors, affiliates, and representatives from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Venue's operation of its lost-and-found program;

• Physical property handled by Venue;

• Venue employee actions;

• CSR actions;

• Venue user actions;

• Incorrect returns;

• Incorrect claims decisions;

• Venue violations of law;

• Venue breach of this Agreement;

• Venue Data;

• Claims by third parties relating to Venue operations.

32. LostAndFound.com Indemnification

LostAndFound.com will defend Venue against third-party claims alleging that the Services infringe a valid United States intellectual property right.

LostAndFound.com's obligations under this section do not apply to claims arising from:

• Venue Data;

• Venue modifications;

• Unauthorized use;

• Combination with non-LostAndFound.com systems;

• Venue breach of this Agreement.

This section states LostAndFound.com's entire obligation regarding intellectual property infringement claims.

33. Venue Responsibility for Employees and CSRs

Venue acknowledges that Venue is responsible for all actions taken by:

• Venue Administrators;

• CSRs;

• Employees;

• Contractors;

• Representatives.

Venue assumes responsibility for:

• Unauthorized access caused by Venue personnel;

• Improper inventory handling;

• Improper claim approval;

• Improper property release;

• Misuse of the Services.

LostAndFound.com is not responsible for disputes between Venue and its personnel.

34. Insurance

Venue is responsible for maintaining insurance coverage appropriate for its operations, including as applicable:

• General liability insurance;

• Property insurance;

• Employee coverage;

• Cybersecurity insurance.

LostAndFound.com does not provide insurance coverage for Venue's property, operations, employees, or customers.

35. Disclaimer Regarding Venue Operations

Venue acknowledges that LostAndFound.com does not control and is not responsible for Venue's lost-and-found activities.

LostAndFound.com shall not be responsible for:

• Venue inventory practices;

• Venue storage practices;

• Venue security practices;

• Venue employees;

• Venue decisions;

• Venue compliance obligations;

• Property outcomes.

The Services are provided as technology tools only.

36. Venue Content, Data Ownership, and License

Venue retains ownership of information, records, photographs, descriptions, documents, and other content uploaded by Venue or its authorized users into the Platform ("Venue Content").

Venue grants LostAndFound.com a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display, and use Venue Content solely as necessary to:

• provide the Services;

• operate and maintain the Platform;

• provide customer support;

• improve Platform functionality;

• maintain security;

• comply with legal obligations;

• create aggregated and anonymized analytics.

LostAndFound.com does not claim ownership of Venue Content.

Venue represents and warrants that it has all rights necessary to upload and use Venue Content and that such Content does not violate any applicable law or third-party rights.

Venue remains responsible for:

• accuracy of Venue Content;

• legality of Venue Content;

• removal of outdated information;

• compliance with applicable privacy obligations;

• obtaining any necessary permissions.

37. Venue Responsibility for Inventory Records

Venue acknowledges that LostAndFound.com provides software tools for managing lost and found operations but does not create, inspect, verify, store, or control Venue inventory records.

Venue is solely responsible for:

• properly identifying found property;

• accurately describing found property;

• assigning correct categories;

• entering correct dates, locations, and custody information;

• updating item status;

• removing inaccurate records;

• maintaining physical custody of property.

LostAndFound.com is not responsible for:

• incorrect descriptions;

• incorrect photographs;

• missing information;

• duplicate listings;

• incorrectly categorized items;

• incorrect locations;

• failure to record found property;

• failure to update inventory status;

• deletion or loss of Venue records caused by Venue actions.

Venue understands that errors entered by Venue personnel may affect searches, matching, notifications, claims, and returns.

38. Venue Property Custody Disclaimer

LostAndFound.com is not a warehouse, storage provider, custodian, bailee, insurer, bonding company, or guarantor of any lost property.

LostAndFound.com does not:

• receive physical possession of lost property;

• store lost property;

• transport lost property;

• inspect lost property;

• verify ownership of lost property;

• guarantee return of lost property.

All physical possession, storage, security, handling, disposal, donation, sale, or destruction of found property remains solely the responsibility of Venue.

Venue is responsible for complying with all applicable laws, regulations, and internal policies regarding found property.

39. Claims, Returns, and Owner Verification

LostAndFound.com provides tools intended to assist Venues and users with identifying potential owners and facilitating returns.

Venue acknowledges:

• LostAndFound.com does not determine ownership;

• LostAndFound.com does not guarantee that a claimant is the lawful owner;

• LostAndFound.com does not guarantee that a claimed item is the correct item;

• LostAndFound.com does not guarantee that a return will occur.

Venue remains responsible for its own procedures regarding:

• ownership determination;

• release of property;

• employee authorization;

• documentation requirements;

• physical handoff procedures.

Venue assumes all responsibility for decisions made regarding the release or retention of property.

40. Identity Verification Services

LostAndFound.com may provide optional identity verification services through third-party providers.

Venue acknowledges:

• identity verification is a tool to assist decision-making;

• identity verification does not guarantee ownership;

• identity verification does not guarantee honesty or lawful conduct;

• identity verification providers are independent third parties.

LostAndFound.com does not warrant:

• accuracy of third-party verification results;

• availability of verification services;

• prevention of fraud;

• prevention of unauthorized claims.

Venue remains responsible for determining whether property should be released.

41. Security and Account Protection

Venue is responsible for maintaining the confidentiality and security of:

• administrator credentials;

• employee credentials;

• CSR credentials;

• API keys;

• integration credentials.

Venue must immediately notify LostAndFound.com of:

• unauthorized account access;

• suspected security incidents;

• compromised credentials;

• misuse of the Platform.

LostAndFound.com is not responsible for damages resulting from Venue's failure to maintain account security.

42. Suspension and Termination of Service

LostAndFound.com may suspend or terminate Venue access if:

• Venue violates this Agreement;

• Venue fails to pay applicable fees;

• Venue engages in unlawful activity;

• Venue threatens Platform security;

• Venue misuses the Services;

• continued service creates legal or operational risk.

LostAndFound.com may suspend access immediately when reasonably necessary to protect:

• the Platform;

• other users;

• customer data;

• legal rights.

Upon termination:

• Venue access rights end;

• outstanding fees remain due;

• LostAndFound.com may disable accounts;

• LostAndFound.com may retain records as required by law or internal retention policies.

43. Subscription Fees and Payment Terms

Venue agrees to pay all applicable subscription fees associated with the selected LostAndFound.com plan.

Fees may include:

• monthly subscription fees;

• annual subscription fees;

• add-on services;

• integration fees;

• premium features;

• transaction-based services.

Unless otherwise stated:

• fees are non-refundable;

• payments are due according to the selected billing schedule;

• Venue is responsible for applicable taxes.

LostAndFound.com may modify pricing for future subscription periods by providing reasonable notice.

44. Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date.

Venue authorizes LostAndFound.com to charge the payment method associated with the account for renewal fees.

Cancellation does not entitle Venue to a refund for unused subscription periods.

45. Intellectual Property Rights

LostAndFound.com owns all rights, title, and interest in:

• the Platform;

• software;

• databases;

• designs;

• trademarks;

• documentation;

• technology;

• improvements.

Nothing in this Agreement transfers ownership of LostAndFound.com's intellectual property to Venue.

Venue receives only the limited right to use the Platform during the subscription period.

46. Confidentiality

Each party agrees to protect confidential information received from the other party.

Confidential information includes:

• business information;

• technical information;

• security information;

• customer information;

• non-public Platform information.

Confidential information does not include information that:

• is publicly available;

• was independently developed;

• was lawfully received from another source;

• is required to be disclosed by law.

47. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOSTANDFOUND.COM SHALL NOT BE LIABLE FOR:

• lost property;

• damaged property;

• stolen property;

• improper inventory management;

• incorrect inventory records;

• failed returns;

• fraudulent claims;

• Venue actions;

• Venue Admin actions;

• CSR actions;

• employee actions;

• identity verification errors;

• third-party service failures;

• data loss;

• business interruption;

• lost profits;

• indirect damages;

• consequential damages;

• incidental damages.

LostAndFound.com is not an insurer, custodian, warehouse, bonding company, or guarantor of lost property.

In all circumstances, LostAndFound.com's total liability arising from this Agreement shall not exceed the greater of:

1. the amount paid by Venue to LostAndFound.com during the twelve (12) months preceding the event giving rise to the claim; or

2. one hundred dollars ($100).

Some jurisdictions may not permit certain limitations, and those limitations may not apply.

48. Indemnification

Venue agrees to defend, indemnify, and hold harmless Consumer Product Recovery and Finance Company, Inc., d.b.a. LostAndFound.com, its parent company, subsidiaries, affiliates, officers, directors, employees, contractors, agents, service providers, and representatives from and against any claims, demands, actions, liabilities, damages, losses, judgments, settlements, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

• Venue's use of the Platform;

• Venue Content;

• Found Property Records entered into the Platform;

• inaccurate, incomplete, or misleading inventory information;

• actions or omissions of Venue employees, contractors, representatives, Venue Admins, CSRs, or authorized users;

• improper release, transfer, disposal, sale, donation, or handling of property;

• disputes regarding ownership of property;

• claims by users, customers, employees, owners, finders, or third parties;

• Venue's violation of this Agreement;

• Venue's violation of applicable laws, regulations, or policies.

LostAndFound.com reserves the right to participate in the defense of any claim for which it is entitled to indemnification.

Venue may not settle any claim involving LostAndFound.com without LostAndFound.com's prior written consent.

49. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

LOSTANDFOUND.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:

• WARRANTIES OF MERCHANTABILITY;

• FITNESS FOR A PARTICULAR PURPOSE;

• NON-INFRINGEMENT;

• ACCURACY;

• RELIABILITY;

• AVAILABILITY;

• SECURITY;

• COMPLETENESS.

LostAndFound.com does not warrant that:

• the Platform will operate without interruption;

• the Platform will be error-free;

• the Platform will identify all lost property matches;

• the Platform will prevent fraud;

• the Platform will result in successful returns;

• data entered by Venue users will be accurate;

• third-party integrations will operate continuously.

Venue acknowledges that software services may experience interruptions, errors, maintenance periods, and changes.

50. Force Majeure

LostAndFound.com shall not be liable for any failure or delay in performing its obligations under this Agreement resulting from events beyond its reasonable control, including:

• natural disasters;

• acts of government;

• internet outages;

• telecommunications failures;

• cloud hosting failures;

• cyberattacks;

• labor disputes;

• power failures;

• acts of war;

• emergencies;

• failures of third-party providers.

Performance obligations shall be suspended during the period affected by the Force Majeure event.

51. Arbitration

Any dispute, controversy, or claim arising out of or relating to this Agreement, the Services, or the relationship between Venue and LostAndFound.com, including claims regarding interpretation, breach, termination, or validity of this Agreement, shall be resolved by binding arbitration.

The arbitration shall be conducted on an individual basis and shall not be consolidated with claims brought by any other party.

The arbitration shall occur in the State of Texas unless otherwise mutually agreed by the parties.

The arbitrator shall have authority to award any relief available under applicable law.

Notwithstanding this arbitration requirement, LostAndFound.com may seek emergency injunctive or equitable relief from a court of competent jurisdiction to protect:

• intellectual property rights;

• confidential information;

• Platform security;

• unpaid fees;

• unauthorized use of the Services.

52. Governing Law

This Agreement and any disputes arising from or relating to this Agreement shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.

The parties acknowledge that LostAndFound.com is a Delaware corporation operating in Texas, and the parties agree that Texas law shall govern this Agreement.

53. Venue for Legal Actions

To the extent any dispute is permitted to proceed in court rather than arbitration, Venue agrees that exclusive jurisdiction shall be in the state or federal courts located in Travis County, Texas.

Venue consents to personal jurisdiction and venue in those courts.

54. Fees, Collections, and Attorneys' Fees

Venue agrees to pay all fees associated with its subscription and use of the Services.

If Venue fails to pay amounts owed, LostAndFound.com may:

• suspend Services;

• terminate access;

• refer unpaid balances for collection;

• pursue available legal remedies.

Venue agrees to reimburse LostAndFound.com for reasonable costs incurred in collecting unpaid amounts, including reasonable attorneys' fees and collection expenses where permitted by law.

55. Notices

Notices under this Agreement may be provided electronically, including by:

• email;

• account notifications;

• Platform announcements;

• other electronic communications.

Venue is responsible for maintaining accurate contact information.

Legal notices to LostAndFound.com shall be sent to:

Consumer Product Recovery and Finance Company, Inc.
d.b.a. LostAndFound.com
[Insert Business Address]
Email: [Insert Legal Contact Email]

56. Assignment

Venue may not assign or transfer this Agreement or any rights under this Agreement without prior written consent from LostAndFound.com.

LostAndFound.com may assign this Agreement:

• in connection with a merger;

• acquisition;

• corporate restructuring;

• sale of assets;

• transfer of business operations.

57. Relationship of the Parties

The parties are independent contractors.

Nothing in this Agreement creates:

• a partnership;

• joint venture;

• employment relationship;

• agency relationship;

• franchise relationship.

Venue has no authority to represent that it is an agent, representative, or employee of LostAndFound.com.

58. No Third-Party Beneficiaries

This Agreement is solely between LostAndFound.com and Venue.

No third party shall have any rights, remedies, or claims under this Agreement unless expressly stated.

59. Entire Agreement

This Agreement, together with any referenced policies, subscription terms, order forms, and applicable addenda, constitutes the entire agreement between Venue and LostAndFound.com regarding the Services.

This Agreement supersedes all prior discussions, representations, agreements, and understandings regarding the subject matter.

60. Severability

If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

The parties agree that the invalid provision shall be modified only to the minimum extent necessary to make it enforceable while preserving the original intent.

61. Waiver

Failure by LostAndFound.com to enforce any provision of this Agreement shall not constitute a waiver of that provision or any future enforcement rights.

Any waiver must be in writing.

62. Survival

The following provisions survive termination of this Agreement:

• Fees and payment obligations;

• Intellectual Property Rights;

• Confidentiality;

• Indemnification;

• Limitation of Liability;

• Arbitration;

• Governing Law;

• Any provision that by its nature should survive termination.

63. Service Availability

LostAndFound.com will use commercially reasonable efforts to maintain availability and operation of the Platform.

Venue acknowledges and agrees that the Platform may experience interruptions, delays, errors, or periods of unavailability due to circumstances including, but not limited to:

• scheduled maintenance;

• software updates;

• security enhancements;

• hardware failures;

• internet service interruptions;

• telecommunications failures;

• cloud hosting interruptions;

• third-party service failures;

• events beyond LostAndFound.com's reasonable control.

LostAndFound.com does not guarantee that the Platform will be uninterrupted, completely secure, error-free, or continuously available unless expressly agreed in a separate written Service Level Agreement ("SLA").

64. Platform Maintenance, Updates, and Modifications

LostAndFound.com continually develops and improves the Platform.

Venue acknowledges that LostAndFound.com may periodically:

• modify Platform functionality;

• release software updates;

• improve security features;

• modify user interfaces;

• add new features;

• remove outdated features;

• change technical requirements.

LostAndFound.com will use commercially reasonable efforts to ensure that updates do not materially reduce the overall functionality of the Services.

Venue understands that software services evolve over time and that continued use of the Platform after updates constitutes acceptance of such changes.

65. Third-Party Services

The Platform may rely upon or integrate with third-party services, including but not limited to:

• identity verification providers;

• payment processors;

• email delivery providers;

• text messaging providers;

• cloud hosting providers;

• mapping services;

• analytics providers;

• integration partners.

LostAndFound.com does not control and is not responsible for:

• third-party availability;

• third-party performance;

• third-party security practices;

• third-party data handling;

• third-party service interruptions;

• third-party errors or omissions.

Venue's use of third-party services may be subject to additional terms imposed by those providers.

66. API, Feed, and Integration Services

Where available, LostAndFound.com may provide Venue with access to APIs, feeds, widgets, integrations, or other technical methods for connecting Venue systems with the Platform.

Venue agrees that:

• API access is provided subject to technical limitations;

• API credentials must remain confidential;

• Venue may not share API credentials with unauthorized parties;

• Venue may not abuse, overload, or interfere with API functionality;

• LostAndFound.com may impose usage limits;

• LostAndFound.com may modify, restrict, suspend, or discontinue API access.

Custom integrations may require additional agreements, fees, technical requirements, or implementation timelines.

LostAndFound.com does not guarantee that third-party systems will remain compatible with the Platform.

67. Data Security

LostAndFound.com employs commercially reasonable administrative, technical, and organizational safeguards designed to protect information processed through the Platform.

Venue acknowledges, however, that:

• no electronic system is completely secure;

• unauthorized access attempts may occur;

• security incidents may occur despite reasonable precautions;

• internet transmission involves inherent risks.

Venue is responsible for:

• protecting employee credentials;

• limiting access to authorized personnel;

• removing inactive users;

• maintaining internal security procedures;

• notifying LostAndFound.com of suspected unauthorized access.

LostAndFound.com is not responsible for security issues caused by Venue users, compromised Venue credentials, improper access management, or Venue systems.

68. Privacy and Data Processing

Each party agrees to comply with applicable privacy laws relating to information processed through the Services.

Venue acknowledges that use of the Platform may involve processing of information including:

• claimant information;

• finder information;

• employee information;

• photographs;

• communications;

• property descriptions;

• account information.

LostAndFound.com processes information only as necessary to provide, maintain, secure, and improve the Services.

Where required by applicable law or requested by Venue, the parties may enter into a separate Data Processing Addendum ("DPA") governing privacy obligations.

Venue remains responsible for ensuring that its collection, use, disclosure, and handling of information complies with applicable laws and Venue policies.

69. Acceptable Use Policy

Venue and its authorized users shall not use the Platform to:

• violate applicable laws;

• upload unlawful content;

• misuse personal information;

• impersonate another person or organization;

• attempt unauthorized access;

• interfere with Platform operations;

• introduce malicious software;

• reverse engineer the Platform;

• scrape or copy Platform data without authorization;

• use the Platform to develop a competing lost and found service.

LostAndFound.com may investigate suspected misuse and may suspend or terminate access when reasonably necessary to protect the Platform, users, or third parties.

70. Beta Features and Experimental Services

LostAndFound.com may occasionally provide Venue access to beta, preview, experimental, or early-access features.

Beta features may include:

• artificial intelligence tools;

• automated matching features;

• mapping features;

• workflow enhancements;

• new integrations.

Venue acknowledges that beta features:

• may contain errors;

• may not operate as intended;

• may be modified or discontinued;

• may not receive the same level of support as standard features;

• are provided on an "as available" basis.

LostAndFound.com makes no warranty regarding beta features.

71. Feedback and Suggestions

Venue may provide suggestions, recommendations, comments, ideas, or feedback regarding the Platform.

Venue agrees that LostAndFound.com may use such feedback without restriction, compensation, or obligation.

Feedback may be used to:

• improve existing services;

• develop new features;

• enhance Platform functionality;

• improve user experience.

Venue does not transfer ownership of Venue Content under this section. This section applies only to voluntary feedback and suggestions.

72. Venue Branding and Public Information

Venue grants LostAndFound.com permission to display Venue-related information necessary to provide the Services, including:

• Venue name;

• Venue logo;

• Venue address;

• Venue contact information;

• Venue-created public listings;

• publicly available Venue information.

LostAndFound.com may use Venue branding solely for purposes related to:

• providing the Services;

• identifying Venue within the Platform;

• operating Venue Pages;

• marketing the availability of LostAndFound.com services.

LostAndFound.com will not imply endorsement, partnership, or agency relationship beyond the Services provided under this Agreement.

73. No Marketplace, Agency, or Custodial Relationship

Venue acknowledges that LostAndFound.com operates as a software technology provider.

LostAndFound.com does not:

• take ownership of lost property;

• take physical possession of property;

• act as Venue's agent;

• act as owner's agent;

• act as finder's agent;

• guarantee transactions;

• determine ownership rights;

• guarantee successful returns.

The Platform facilitates communication and workflow management between parties.

All decisions regarding property custody, release, return, disposal, and ownership remain the responsibility of Venue and the applicable parties.

74. Record Retention

LostAndFound.com may establish reasonable retention periods for Platform data, including:

• inactive accounts;

• deleted listings;

• archived records;

• communications;

• transaction history;

• system logs.

Venue remains solely responsible for maintaining records required by:

• applicable laws;

• regulatory requirements;

• Venue policies;

• internal procedures.

LostAndFound.com is not responsible for maintaining records beyond its established retention periods unless required by a separate written agreement.

75. Abandoned Property and Legal Compliance

Venue is solely responsible for compliance with all laws, regulations, and policies relating to lost and found property, including:

• abandoned property laws;

• unclaimed property laws;

• disposal requirements;

• donation procedures;

• auctions;

• destruction of property;

• reporting obligations.

LostAndFound.com does not provide legal advice regarding Venue's obligations.

Venue acknowledges that different jurisdictions may impose different requirements and that Venue is responsible for determining and following applicable rules.

76. Venue Network, Parent Organization, and Shared Venue Relationships

LostAndFound.com provides tools that allow venues, organizations, companies, franchises, institutions, property groups, government entities, and other authorized entities ("Venues") to establish relationships with other Venues for purposes including, but not limited to, shared lost-and-found reporting, shared search functionality, Venue Pages, Venue Feeds, data sharing, employee workflows, referrals, and other collaborative features ("Venue Network").

A Venue Network relationship may exist between:

(a) a Parent Organization and affiliated venues ("Parent-Child Relationship");

(b) two or more independent venues that voluntarily agree to share information or services ("Peer Venue Relationship"); or

(c) multiple Venues contributing information to a shared public-facing Venue Page, Venue Feed, search interface, or other LostAndFound.com feature ("Shared Venue Relationship").

LostAndFound.com provides the technology platform that enables these relationships but does not create, control, supervise, or assume responsibility for the business, legal, operational, employment, ownership, or custodial relationship between participating Venues.

76.1 Parent Organization and Child Venue Relationships

A Parent Organization may establish, manage, or oversee affiliated Child Venues through LostAndFound.com's Venue Network functionality.

A Parent Organization may be provided with administrative capabilities, which may include:

• creating or requesting creation of affiliated Venue accounts;

• managing relationships between affiliated Venues;

• viewing aggregated information across affiliated Venues;

• assigning administrators, employees, or authorized users;

• managing subscriptions or billing relationships;

• configuring network-level settings;

• establishing shared workflows or operating procedures.

The Parent Organization is solely responsible for ensuring that all persons granted access to Parent Organization or Child Venue accounts have appropriate authorization.

LostAndFound.com does not verify or guarantee the legal relationship between a Parent Organization and any Child Venue, including ownership, franchise relationships, employment relationships, agency relationships, management agreements, or other internal arrangements.

76.2 Peer Venue and Child-to-Child Relationships

LostAndFound.com may allow two or more Venues to voluntarily establish relationships where information, listings, inventory records, communications, referrals, or other data are shared between such Venues.

Examples may include, but are not limited to:

• multiple locations of the same organization sharing lost-and-found inventory;

• neighboring venues sharing found item information;

• venues participating in a common Venue Page;

• venues contributing inventory to a shared Venue Feed;

• venues cooperating in the return of lost property.

A Peer Venue Relationship or Child-to-Child Relationship does not create a partnership, joint venture, agency relationship, employment relationship, ownership interest, or transfer of responsibility between participating Venues.

Each Venue remains solely responsible for:

• its own physical possession of property;

• its own employees, contractors, and representatives;

• its own lost-and-found procedures;

• its own inventory management practices;

• the accuracy of information it enters into the Service;

• decisions regarding storage, transfer, release, disposal, or return of property.

A Venue sharing information with another Venue does not become the custodian, owner, insurer, guarantor, or legal representative of another Venue's property.

76.3 Shared Venue Pages and Venue Feeds

LostAndFound.com may provide functionality allowing multiple Venues to contribute lost-and-found information to a shared Venue Page, embedded Venue Feed, search interface, map, directory, or other public-facing feature.

When multiple Venues participate in a Shared Venue Page or Venue Feed:

• each Venue remains responsible for its own listings;

• each Venue remains responsible for identifying and maintaining its own inventory;

• each Venue remains responsible for the accuracy and completeness of submitted information;

• each Venue remains responsible for correcting errors, outdated information, or inaccurate inventory status;

• LostAndFound.com does not determine which Venue has legal possession or custody of any item;

• LostAndFound.com does not verify that an item belongs to the Venue that created the listing;

• LostAndFound.com does not guarantee that any listing is accurate, complete, current, or properly categorized.

A Shared Venue Page or Venue Feed is provided solely as a technology service designed to improve discovery, communication, and coordination between users and participating Venues.

76.4 Data Sharing Authorization

By connecting Venues through a Venue Network, Shared Venue Page, Venue Feed, or other collaborative feature, participating Venues authorize LostAndFound.com to process, display, transmit, synchronize, and make available information necessary to provide the requested functionality.

Each Venue represents and warrants that it has the authority to:

• submit information to LostAndFound.com;

• share information with connected Venues;

• authorize employees and representatives to access shared information;

• participate in the applicable Venue Network relationship.

LostAndFound.com relies on these representations and does not independently verify whether a Venue has obtained appropriate authorization from its organization, employees, affiliates, customers, owners, or other third parties.

76.5 Venue Access, Administrators, and Customer Service Representatives (CSRs)

Each Venue is responsible for managing access to its Venue account.

The Venue Administrator controls the Venue Admin Page and the Administrative Controls area unless the Venue Administrator expressly grants certain administrative privileges to another authorized user.

A Customer Service Representative ("CSR") is a person authorized by a Venue Administrator to access designated Venue Admin functionality for the purpose of assisting with lost-and-found operations.

A CSR is not a Venue Administrator unless the Venue Administrator specifically grants Administrator privileges.

Venue Administrators are responsible for:

• managing user permissions;

• determining which employees and CSRs receive access;

• maintaining account security;

• reviewing authorized user activity;

• removing access when authorization ends.

LostAndFound.com is not responsible for unauthorized actions taken by a Venue's employees, CSRs, administrators, contractors, or representatives.

76.6 Venue Responsibility for Errors and Actions

LostAndFound.com is not responsible for mistakes, omissions, delays, or inaccuracies caused by Venues or their authorized users, including:

• incorrect item descriptions;

• incorrect categories;

• incorrect photographs;

• incorrect dates or locations;

• incorrect ownership information;

• incorrect item status;

• failure to update inventory;

• failure to remove outdated listings;

• improper transfers between Venues;

• incorrect approvals or claim decisions;

• unauthorized actions by Venue personnel.

LostAndFound.com provides software tools to assist Venues in managing lost-and-found operations but does not supervise Venue employees, control Venue procedures, inspect inventory, or guarantee the accuracy of Venue records.

76.7 Network Relationship Termination

A Venue or Parent Organization may request removal from a Venue Network, Shared Venue Page, or Venue Feed relationship subject to applicable subscription terms, contractual obligations, and data retention requirements.

LostAndFound.com may suspend, restrict, or terminate Venue Network functionality if LostAndFound.com reasonably believes:

• unauthorized access has occurred;

• account security has been compromised;

• the functionality is being misused;

• applicable laws or agreements have been violated;

• continued access creates risk to LostAndFound.com, users, Venues, or third parties.

LostAndFound.com is not responsible for resolving disputes between participating Venues regarding:

• ownership of property;

• custody of property;

• responsibility for lost items;

• employee actions;

• data ownership;

• operational control;

• revenue-sharing arrangements;

• internal organizational disputes.

77. Mobile Applications and Device Access

LostAndFound.com may provide mobile applications, mobile interfaces, or other device-based access methods for authorized Venue users, including Venue Administrators, CSRs, employees, contractors, or other authorized representatives.

Mobile applications may provide functionality including, but not limited to:

• creating and managing lost-and-found records;

• capturing photographs;

• scanning QR Codes;

• receiving notifications and alerts;

• accessing Venue inventory;

• managing employee workflows;

• communicating regarding lost-and-found matters;

• accessing other Platform features.

Venue acknowledges and agrees that use of mobile applications may require access to certain device features, including:

• camera access;

• location services;

• push notifications;

• internet connectivity;

• device storage;

• other permissions necessary for functionality.

Venue is responsible for ensuring that authorized users understand and appropriately manage device permissions and access.

Venue is solely responsible for:

• devices used to access the Services;

• maintaining appropriate security controls on devices;

• preventing unauthorized device access;

• removing access when an individual is no longer authorized;

• ensuring employees and representatives comply with Venue policies.

LostAndFound.com does not control:

• mobile device manufacturers;

• operating systems;

• wireless carriers;

• app marketplaces;

• third-party device security features.

LostAndFound.com does not guarantee that mobile applications will operate on all devices, operating systems, or network environments.

LostAndFound.com may update, modify, suspend, or discontinue mobile application functionality as part of ongoing Platform improvements.

78. Order Forms, Subscription Plans, and Commercial Terms

Each Venue subscription, purchase, upgrade, downgrade, add-on service, enterprise arrangement, or other commercial transaction may be governed by an applicable order form, online checkout process, subscription selection, invoice, proposal, or other purchasing document ("Order Form").

Each Order Form is incorporated into this Agreement by reference.

If there is a conflict between this Agreement and an Order Form, the Order Form shall control only with respect to:

• pricing;

• subscription level;

• subscription term;

• quantities;

• purchased features;

• implementation details; or

• other expressly stated commercial terms.

All other provisions of this Agreement shall remain in full force and effect.

Venue acknowledges that subscription plans may include different features, usage limitations, access rights, storage limitations, user limits, integration availability, and support levels.

LostAndFound.com reserves the right to establish, modify, or discontinue subscription plans and related commercial offerings for future subscription periods.

79. Support Services

LostAndFound.com may provide customer support services to Venue through email, online resources, documentation, help materials, account communications, or other support channels determined by LostAndFound.com.

Support services may vary depending upon Venue's subscription level.

Venue acknowledges that:

• support availability may change;

• response times may vary;

• not all issues may be immediately resolved;

• support does not include operation of Venue's lost-and-found department;

• support does not include legal, compliance, property ownership, or operational advice.

LostAndFound.com is not responsible for delays or failures caused by:

• Venue personnel;

• inaccurate information provided by Venue;

• third-party systems;

• internet connectivity issues;

• circumstances outside LostAndFound.com's reasonable control.

Any enhanced support commitments, response times, dedicated account management, or service obligations must be agreed upon in a separate written agreement.

80. Data Export and Account Transition

Upon expiration or termination of Venue's subscription, Venue may request an export of Venue Data maintained within the Platform, subject to:

• payment of all outstanding amounts owed to LostAndFound.com;

• applicable data retention policies;

• technical feasibility;

• reasonable administrative requirements.

LostAndFound.com may provide standard export functionality where available.

Customized exports, migration assistance, professional services, data transformation, or other transition services may be subject to additional fees.

Following termination, LostAndFound.com may retain, delete, archive, or anonymize information in accordance with:

• this Agreement;

• applicable law;

• internal retention policies;

• security requirements.

Venue remains responsible for maintaining copies of records required for Venue's own legal, regulatory, operational, or business purposes.

81. Public Listings, Search Results, and Platform Display

Venue acknowledges that certain information entered into the Platform may be made available through LostAndFound.com's public-facing features, including:

• Venue Pages;

• public lost-and-found listings;

• search results;

• Venue Feeds;

• maps;

• directories;

• integrations;

• other Platform features.

Venue remains solely responsible for determining what information it submits and makes available through the Services.

Venue grants LostAndFound.com permission to host, store, organize, index, categorize, format, display, transmit, and make available Venue-created information as necessary to operate and provide the Services.

LostAndFound.com may use reasonable automated processes to improve the organization, discoverability, formatting, categorization, matching, or presentation of information within the Platform.

LostAndFound.com does not guarantee that:

• listings will be viewed by the correct person;

• searches will identify every possible match;

• information displayed by Venue is accurate;

• a listed item will be recovered;

• a listed item will be returned.

Venue remains responsible for the accuracy, legality, and appropriateness of all information submitted to the Platform.

82. Artificial Intelligence and Automated Features

LostAndFound.com may offer or incorporate artificial intelligence, machine learning, automated classification, image analysis, matching technologies, recommendations, search enhancements, or other automated features ("AI Features").

AI Features may assist Venue with functions including, but not limited to:

• identifying item categories;

• generating descriptions;

• analyzing photographs;

• improving searches;

• suggesting possible matches;

• improving workflow efficiency.

Venue acknowledges and agrees that:

• AI-generated results may contain errors;

• AI-generated information requires human review;

• AI Features do not determine ownership;

• AI Features do not verify legal rights to property;

• AI Features do not replace Venue judgment;

• AI Features do not guarantee successful returns.

Venue remains solely responsible for:

• reviewing AI-generated information;

• approving inventory records;

• making claim decisions;

• releasing property;

• complying with applicable laws and policies.

LostAndFound.com does not warrant or guarantee the accuracy, reliability, completeness, or suitability of AI-generated results.

83. Contact Information

Questions regarding this Agreement may be directed to:

Consumer Product Recovery and Finance Company, Inc.
d.b.a. LostAndFound.com

Email: cs@lostandfound.com
Website: LostAndFound.com