Privacy Policy

Effective Date: July 21, 2026

Consumer Product Recovery and Finance Company, Inc., doing business as LostAndFound.com ("LostAndFound.com," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information entrusted to us.

LostAndFound.com operates an online platform that helps individuals, businesses, organizations, educational institutions, government agencies, and other entities report, search for, manage, claim, and return lost and found property. To provide these Services, we collect, use, disclose, and protect certain information about our users.

This Privacy Policy explains:

• what information we collect;
• how we collect it;
• how we use it;
• when we may disclose it;
• how we protect it;
• the choices available to you regarding your information; and
• your rights under applicable law.

This Privacy Policy applies to your use of the LostAndFound.com website, mobile applications, Venue Pages, Venue Administration Pages, employee interfaces, application programming interfaces (APIs), communications, and all related products and services we provide (collectively, the "Services").

Please read this Privacy Policy carefully before using the Services.

By creating an account, accessing, or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Scope

This Privacy Policy applies to all personal information collected by or on behalf of LostAndFound.com in connection with the Services.

This Privacy Policy applies whether you use the Services as:

• a visitor;
• a registered user;
• the owner of lost property;
• a finder of property;
• a claimant;
• a venue administrator;
• a venue employee;
• a business customer;
• an API customer;
• a mobile application user; or
• any other authorized user of the Services.

This Privacy Policy applies regardless of whether you access the Services through our website, a mobile application, a participating venue, an integrated third-party platform, or another authorized method.

This Privacy Policy does not apply to websites, applications, products, or services operated by third parties, even if they are accessible through links provided on the Services. Those third parties maintain their own privacy policies, and we encourage you to review them before providing personal information.

2. Definitions

For purposes of this Privacy Policy, the following terms have the meanings set forth below.

Account means a registered user account created to access the Services.

Claim means a request submitted through the Services by a person seeking the return of property.

Employee means an individual authorized by a Venue Administrator to access certain portions of the Services on behalf of a Venue.

Listing means any lost property report, found property report, or other information submitted through the Services for publication or processing.

Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an identified or identifiable individual, as defined by applicable law.

Services means the LostAndFound.com website, mobile applications, Venue Pages, Venue Administration Pages, employee interfaces, APIs, communications, software, and related services offered by LostAndFound.com.

User means any individual or entity that accesses or uses the Services.

Venue means any business, organization, educational institution, government agency, transportation provider, event organizer, property manager, or other entity that uses the Services to manage lost and found property.

Venue Administrator means the individual authorized by a Venue to administer the Venue's account and manage access to the Services.

3. Information We Collect

The information we collect depends upon how you use the Services.

In some situations, you may browse portions of the Services without creating an Account. However, many features require you to provide certain information so that we can identify users, facilitate the return of lost property, prevent fraud, communicate with participants, process transactions, and operate the Services.

A. Account Information

When you create an Account, we may collect information such as:

• your name;
• email address;
• telephone number;
• mailing address;
• username;
• encrypted password credentials; and
• other information necessary to establish and administer your Account.

You may also choose to provide additional profile information that is optional.

B. Lost and Found Listings

When you submit a lost property report or a found property report, we may collect information relating to the property, including:

• descriptions;
• photographs;
• serial numbers;
• identifying characteristics;
• locations;
• dates and times;
• reward information, if offered;
• ownership information;
• finder information; and
• any additional information you voluntarily submit.

Some information included in Listings may be publicly visible, while other information is used only to administer the Services or facilitate the return of property.

C. Claims and Returns

When you submit or respond to a Claim, we may collect information necessary to process the return of property, including:

• claimant information;
• communications between participants;
• shipping or pickup preferences;
• delivery addresses;
• supporting documentation;
• claim status information;
• return confirmations; and
• other information reasonably necessary to process the Claim.

D. Communications

When you communicate with LostAndFound.com or with other users through the Services, we may collect and maintain records of those communications to provide customer support, administer the Services, investigate fraud, resolve disputes, improve the Services, and comply with legal obligations.

E. Payments

If you purchase subscriptions, services, or other products through the Services, payment transactions are processed by independent third-party payment processors.

LostAndFound.com does not ordinarily receive or store complete payment card numbers, security codes, or other full payment credentials. We receive transaction confirmations and limited payment information necessary to administer your account, process purchases, maintain records, prevent fraud, and provide customer support.

F. Identity Verification Services Provided by Plaid

LostAndFound.com generally does not receive or store copies of government-issued identification documents, selfie images, facial geometry information, biometric templates, or other biometric information collected during the verification process, except as may be necessary to administer the Services, comply with legal obligations, or as otherwise described in applicable agreements.

LostAndFound.com uses identity verification services provided by Plaid Inc. ("Plaid"). When you initiate identity verification, certain information may be collected directly by Plaid and processed on LostAndFound.com's behalf.

Depending on the verification process used, Plaid may collect information including:

• name;
• date of birth;
• address information;
• telephone number;
• email address;
• government-issued identification information;
• photographs of identification documents;
• photographs or video images of you;
• device and technical information;
• fraud prevention information;
• information used for identity verification and liveness detection; and
• other information necessary to complete the verification process.

Plaid uses this information to perform identity verification, authenticate users, prevent fraud, maintain security, and provide verification services.

LostAndFound.com generally receives only verification results, verification status information, risk indicators, and other limited information necessary to administer the Services. LostAndFound.com does not ordinarily receive or store copies of government-issued identification documents, selfie images, facial geometry information, biometric templates, or other biometric information collected during the verification process.

Plaid's collection, use, retention, and disclosure of information is governed by Plaid's own privacy practices and policies. Additional information regarding Plaid's handling of personal information is available in Plaid's Privacy Policy and applicable identity verification disclosures.

By completing identity verification through the Services, you acknowledge that certain information will be collected and processed by Plaid for the purposes described above.

G. Information Collected Automatically

When you access or use the Services, we and our service providers may automatically collect certain technical information, including:

• Internet Protocol (IP) address;
• browser type;
• operating system;
• device identifiers;
• mobile device information;
• language preferences;
• pages visited;
• search activity;
• referring websites;
• session information;
• dates and times of access;
• diagnostic information;
• crash reports; and
• similar technical information used to operate, secure, improve, and administer the Services.

H. Location Information

When you use certain features of the Services, we may collect location-related information, including:

• location information associated with a Listing;
• the location where property was lost or found;
• venue locations;
• approximate geographic information derived from your IP address;
• device location information, if you enable location permissions through a mobile application; and
• other location information you voluntarily provide.

Location information may be used to:

• improve search results;
• connect users with relevant Venues;
• assist in locating lost property;
• provide location-based features;
• improve the accuracy and operation of the Services; and
• enhance security and fraud prevention.

You may control access to precise device location information through your device settings. If you disable location permissions, certain features of the Services may not function properly.

I. Mobile Application Information

If you use a LostAndFound.com mobile application, we may collect additional information necessary to provide mobile functionality, including:

• device identifiers;
• push notification tokens;
• application usage information;
• camera permissions and images submitted through the application;
• location permissions;
• mobile operating system information;
• app version information; and
• diagnostic and performance information.

For example, venue employees using the LostAndFound.com employee application may use device features such as the camera, notifications, or location services to perform authorized lost and found functions.

You may manage mobile application permissions through your device settings.

J. Venue and Business Account Information

If you create or manage a Venue account, we may collect information relating to the Venue and authorized users, including:

• Venue name;
• business or organization information;
• physical address;
• website information;
• account administrator information;
• employee account information;
• subscription information;
• account activity;
• access permissions;
• communications with LostAndFound.com; and
• information necessary to administer Venue Pages, Venue Administration Pages, employee access, integrations, and related Services.

Venue information may be displayed publicly through Venue Pages or other portions of the Services.

K. API and Integration Information

If you access or use LostAndFound.com through an API, software integration, embedded feature, data feed, or other authorized connection, we may collect information relating to that integration, including:

• account identifiers;
• API credentials or tokens;
• integration configuration information;
• requests and responses exchanged through the integration;
• technical logs;
• usage information; and
• information necessary to authenticate, secure, monitor, and operate the integration.

API customers are responsible for ensuring that their own use of information obtained through LostAndFound.com complies with applicable privacy laws and their own privacy obligations.

4. How We Collect Information

We collect information through several methods, including:

A. Information You Provide Directly

We collect information when you:

• create an Account;
• submit a Listing;
• submit or respond to a Claim;
• communicate with us or another user;
• purchase subscriptions or Services;
• complete identity verification;
• contact customer support;
• participate in surveys, promotions, or feedback opportunities; or
• otherwise voluntarily provide information through the Services.

B. Information Collected Through Venues and Partners

We may receive information from Venues, organizations, businesses, educational institutions, government agencies, and other authorized partners that use the Services.

For example, a Venue may submit found property information, employee information, or Claim-related information to assist with the return of property.

Venues are responsible for ensuring they have appropriate authority to provide information to LostAndFound.com.

C. Information Collected Through Service Providers

We may receive information from third-party service providers that assist us with:

• identity verification;
• payment processing;
• communications;
• analytics;
• security;
• fraud prevention;
• hosting;
• customer support; and
• other operational functions.

D. Information Collected Automatically

As described above, we and our service providers may automatically collect technical and usage information through technologies such as:

• cookies;
• web beacons;
• pixels;
• software development kits (SDKs);
• server logs; and
• similar technologies.

5. How We Use Information

We may use information collected through the Services for the following purposes:

A. Providing and Operating the Services

We use information to:

• create and manage Accounts;
• provide access to Services;
• operate LostAndFound.com systems;
• publish and manage Listings;
• facilitate communication between users;
• process Claims;
• coordinate returns of lost property;
• administer Venue Pages and Venue Administration Pages;
• provide employee tools;
• process subscriptions and payments; and
• provide customer support.

B. Identity Verification and Fraud Prevention

We may use information to:

• verify user identity;
• prevent fraudulent Claims;
• detect suspicious activity;
• protect users, Venues, and LostAndFound.com;
• maintain trust and safety within the Services; and
• enforce our User Agreement and policies.

C. Communications

We may use information to communicate with you regarding:

• account activity;
• Listings;
• Claims;
• returns;
• identity verification;
• subscription status;
• security notices;
• customer support matters;
• product updates;
• service announcements; and
• promotional communications, where permitted by law.

You may manage certain marketing communications through available unsubscribe options.

D. Improving and Developing the Services

We may use information to:

• analyze usage trends;
• improve search functionality;
• enhance user experience;
• develop new features;
• troubleshoot technical issues;
• evaluate performance;
• conduct research and analytics; and
• improve security.

E. Legal and Compliance Purposes

We may use information to:

• comply with applicable laws and regulations;
• respond to lawful requests from governmental authorities;
• enforce agreements;
• protect our rights, property, and safety;
• investigate disputes;
• maintain business records; and
• establish, exercise, or defend legal claims.

6. How We Share Information

LostAndFound.com does not sell your personal information to third parties for monetary compensation.

We may disclose information we collect in the following circumstances:

A. Sharing With Other Users to Facilitate Returns

The purpose of LostAndFound.com is to facilitate communication and the return of lost property. Therefore, certain information may be shared with other participants when necessary to complete a return.

For example:

• a finder may receive information necessary to communicate regarding a lost item;
• an owner or claimant may receive information necessary to arrange pickup or shipping;
• a Venue employee may access information necessary to process a return;
• a Venue Administrator may access information relating to Venue activity and claims.

LostAndFound.com attempts to limit shared information to what is reasonably necessary to facilitate the Services.

Users should exercise appropriate caution when voluntarily providing personal information to other users through the Services.

B. Public Listings and Venue Pages

Certain information submitted through the Services may be publicly available.

Examples include:

• lost property Listings;
• found property Listings;
• Venue Pages;
• Venue locations;
• item descriptions;
• photographs;
• dates and locations associated with lost or found property; and
• other information necessary to allow users to search for and identify potentially matching property.

Users should avoid including unnecessary personal information in publicly visible Listings.

LostAndFound.com may limit, remove, modify, or restrict publicly displayed information to improve security, privacy, and the operation of the Services.

C. Venues and Authorized Organizations

If you interact with a Venue through LostAndFound.com, we may share information with that Venue as necessary to provide the Services.

Examples include:

• property reports submitted to the Venue;
• Claim information;
• return status;
• communications;
• employee access records;
• administrative information; and
• information necessary to manage the Venue's lost and found operations.

Venues may have their own privacy practices and policies. LostAndFound.com is not responsible for the privacy practices of independent Venues.

D. Service Providers

We may share information with third-party service providers that perform services on our behalf, including:

• identity verification providers;
• payment processors;
• cloud hosting providers;
• email and communications providers;
• analytics providers;
• customer support providers;
• security providers;
• fraud prevention providers; and
• technology providers.

These providers are permitted to access information only as necessary to perform services for LostAndFound.com and are expected to protect information in accordance with applicable agreements and laws.

E. Identity Verification Providers

Certain Services may use third-party identity verification providers, including Plaid Inc., to verify user identity and prevent fraud.

When identity verification is required, information may be transmitted directly to the identity verification provider.

Identity verification providers, including Plaid, may process information as independent service providers or business partners depending on the nature of the services provided and applicable law. LostAndFound.com does not control Plaid's privacy practices, security practices, or retention policies.

LostAndFound.com generally receives only the verification results and information necessary to administer the Services.

Identity verification providers may process information according to their own privacy policies and terms.

F. Payment Processors

Payments made through the Services are processed by independent third-party payment processors.

We may share information necessary to:

• process transactions;
• verify payment information;
• prevent fraud;
• maintain transaction records; and
• provide customer support.

LostAndFound.com does not control the privacy practices of independent payment processors.

G. Business Transfers

If LostAndFound.com is involved in a merger, acquisition, financing transaction, reorganization, sale of assets, bankruptcy, or other transfer of all or part of our business, information collected through the Services may be transferred as part of that transaction.

Any successor entity may use information consistent with this Privacy Policy unless otherwise required by applicable law.

H. Legal Requirements and Protection of Rights

We may disclose information when we believe disclosure is necessary or appropriate to:

• comply with applicable law;
• respond to subpoenas, court orders, legal processes, or governmental requests;
• enforce our agreements, policies, or terms;
• protect the rights, property, or safety of LostAndFound.com, our users, Venues, or others;
• investigate fraud, abuse, security issues, or unlawful activity; or
• prevent imminent harm.

7. Cookies and Similar Technologies

LostAndFound.com and our service providers may use cookies and similar technologies to operate and improve the Services.

Cookies are small data files stored on your device that allow websites to recognize your browser and remember certain information.

We may use cookies and similar technologies to:

• keep users signed in;
• remember preferences;
• maintain security;
• understand how users interact with the Services;
• analyze performance;
• improve functionality;
• provide relevant communications; and
• prevent fraudulent activity.

Types of technologies we may use include:

Essential Cookies

These cookies are necessary for the operation of the Services and cannot generally be disabled.

They may be used for:

• account authentication;
• security;
• session management; and
• basic functionality.

Analytics Cookies

These cookies help us understand how users interact with the Services, including:

• pages visited;
• features used;
• performance issues; and
• usage patterns.

Preference Cookies

These cookies allow the Services to remember choices you make, such as:

• language preferences;
• settings;
• account preferences; and
• display options.

Managing Cookies

Most browsers allow you to control cookies through browser settings. Disabling cookies may affect certain features or functionality of the Services.

8. Data Security

LostAndFound.com uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Security measures may include:

• encryption technologies;
• access controls;
• authentication requirements;
• monitoring systems;
• secure infrastructure;
• employee access restrictions; and
• security practices designed to protect information.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their Account credentials and should immediately notify LostAndFound.com if they believe their Account has been compromised.

9. Data Retention

LostAndFound.com retains personal information only for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

The length of time we retain information depends on factors including:

• the type of information;
• the purpose for which it was collected;
• whether the information is necessary to provide ongoing Services;
• legal, accounting, or reporting requirements;
• security and fraud prevention needs; and
• user requests regarding deletion.

Examples include:

• Account information may be retained while your Account remains active and for a reasonable period afterward for recordkeeping, security, and legal purposes.
• Lost and found Listings may be retained to maintain service history, facilitate returns, prevent duplicate reporting, and improve the Services.
• Claim records and return records may be retained to document transactions, resolve disputes, prevent fraud, and maintain legal records.
• Communications with LostAndFound.com may be retained for customer support, quality assurance, security, and compliance purposes.

When information is no longer reasonably necessary for these purposes, LostAndFound.com may delete, anonymize, or securely dispose of the information.

Certain information may remain in backup systems or records for a limited period after deletion due to technical, legal, or operational requirements.

10. Your Privacy Choices

Depending on your location and applicable law, you may have certain choices regarding your personal information.

A. Account Information

You may review, update, or correct certain Account information by accessing your Account settings or contacting LostAndFound.com.

You are responsible for ensuring that information associated with your Account is accurate and current.

B. Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions included in those communications.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications, including:

• Account notices;
• Claim updates;
• return notifications;
• security alerts;
• subscription information; and
• other communications necessary to provide the Services.

C. Cookies and Tracking Technologies

You may manage certain cookie preferences through your browser or device settings.

Some Services may not function properly if certain technologies are disabled.

D. Mobile Permissions

You may control permissions granted to LostAndFound.com mobile applications, including:

• camera access;
• location access;
• notifications; and
• other device permissions.

Permission controls are generally available through your device operating system settings.

E. Account Deletion Requests

You may request deletion of your Account or certain personal information by contacting LostAndFound.com.

Before completing a deletion request, we may need to verify your identity and confirm the scope of your request.

Certain information may be retained where permitted or required by law, including information necessary for:

• fraud prevention;
• dispute resolution;
• legal compliance;
• financial records;
• enforcement of agreements; or
• protection of legitimate business interests.

Deleting an Account may limit or prevent your ability to use certain Services.

11. Your Privacy Rights Under Applicable Laws

Depending on where you reside, you may have additional rights regarding your personal information.

These rights may include:

• the right to know what personal information we collect, use, disclose, or process;
• the right to access personal information we maintain about you;
• the right to request correction of inaccurate information;
• the right to request deletion of personal information;
• the right to receive a copy of certain personal information in a portable format;
• the right to opt out of certain types of data processing;
• the right to limit certain uses of sensitive personal information; and
• the right not to receive discriminatory treatment for exercising privacy rights.

The availability and scope of these rights vary depending on applicable law.

A. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended ("CCPA"), including the right to:

• request information about categories of personal information collected;
• request access to personal information;
• request deletion of personal information, subject to exceptions;
• request correction of inaccurate personal information;
• opt out of certain sales or sharing of personal information; and
• limit certain uses of sensitive personal information where applicable.

LostAndFound.com does not sell personal information as defined under the CCPA.

LostAndFound.com does not use or disclose sensitive personal information for purposes requiring a limitation request under the CCPA.

To submit a California privacy request, contact us using the information provided in the "Contact Us" section below.

We may verify your identity before completing certain requests.

B. Other State Privacy Laws

Residents of certain states may have additional privacy rights under applicable state privacy laws, including laws that provide rights relating to:

• access;
• correction;
• deletion;
• portability;
• opting out of targeted advertising;
• opting out of certain profiling activities; and
• limiting certain processing activities.

LostAndFound.com will respond to valid privacy requests in accordance with applicable law.

12. Identity Verification, Fraud Prevention, and Biometric-Related Information

Certain Services may require identity verification to protect the integrity of the lost and found process.

Identity verification may involve third-party providers that use technologies designed to confirm identity, detect fraud, and verify that an individual is a real person.

Depending on the verification method selected, the verification provider may process information such as:

• government-issued identification information;
• photographs;
• video images;
• device information;
• identity information;
• liveness detection information; and
• other information necessary to complete verification.

LostAndFound.com generally does not receive or store copies of government-issued identification documents, selfie images, facial geometry, biometric identifiers, or biometric templates generated during verification.

Any biometric-related information processed by third-party verification providers is handled according to their applicable privacy policies and agreements.

13. Children's Privacy

The Services are not directed to children under the age of 13.

LostAndFound.com does not knowingly collect personal information from children under 13 without appropriate authorization.

If you believe that a child has provided personal information to LostAndFound.com without appropriate consent, please contact us so that we can investigate and take appropriate action.

Parents and guardians should supervise children's use of online services and help protect children's privacy.

Certain Venues, such as educational institutions or youth organizations, may use the Services in connection with minors. Those organizations are responsible for complying with applicable laws regarding information they provide to LostAndFound.com.

14. Third-Party Services and Links

The Services may contain links to, integrations with, or connections to third-party websites, applications, products, or services.

Examples may include:

• payment processors;
• identity verification providers;
• mapping providers;
• communication providers;
• analytics providers;
• social media platforms;
• business partners; and
• integrated software platforms.

These third parties operate independently from LostAndFound.com and may collect, use, or disclose information according to their own privacy policies and practices.

LostAndFound.com does not control and is not responsible for:

• the privacy practices of third parties;
• the security of third-party services;
• the content of third-party websites;
• the accuracy of third-party information; or
• how third parties handle personal information.

We encourage you to review the privacy policies and terms of any third-party service before providing personal information.

15. Business Customers, Venues, and Authorized Users

LostAndFound.com provides Services to businesses, organizations, educational institutions, government agencies, transportation providers, property managers, event organizers, and other entities.

Venue Administrators are responsible for managing employee access permissions and ensuring that employees only access information necessary to perform their assigned duties.

When a Venue or organization uses LostAndFound.com, that entity may act as a separate controller or custodian of information it submits to or manages through the Services.

Examples include:

• employee account information;
• found property records;
• internal notes;
• venue-specific workflows;
• return records; and
• administrative activity.

LostAndFound.com provides technology and infrastructure to assist these organizations with managing lost and found operations.

Venues and organizations are responsible for:

• obtaining appropriate authority to submit information;
• providing appropriate notices to their employees, customers, or users where required;
• complying with applicable privacy laws;
• controlling employee access;
• maintaining appropriate security practices; and
• ensuring their use of the Services complies with applicable agreements.

16. Data Controller and Service Provider Roles

Depending on the circumstances, LostAndFound.com may act as:

• a controller of personal information when determining how and why information is processed for operation of the Services;
• a service provider or processor when processing information on behalf of a Venue, business customer, or other organization; or
• an independent recipient of information necessary to provide, secure, and improve the Services.

The applicable role depends on the relationship between LostAndFound.com and the user, Venue, organization, or partner involved.

17. Security and Fraud Prevention

Maintaining trust in the lost and found process is essential to the operation of LostAndFound.com.

We may use information to detect, investigate, and prevent:

• fraudulent Claims;
• false ownership assertions;
• unauthorized Account access;
• misuse of the Services;
• abuse of communication features;
• suspicious transactions;
• attempts to bypass verification procedures; and
• other activity that threatens users, Venues, or the integrity of the Services.

We may maintain records relating to security events, investigations, and enforcement actions as necessary to protect the Services and users.

18. User Responsibility for Information Shared Through the Services

LostAndFound.com is designed to help people reconnect with lost property. In certain situations, users voluntarily communicate or exchange information with other users, Venues, or organizations.

Users should exercise reasonable judgment when sharing personal information.

You should avoid submitting unnecessary sensitive information through:

• public Listings;
• messages;
• Claim descriptions;
• photographs;
• attachments; or
• other portions of the Services.

LostAndFound.com cannot control information that users voluntarily disclose directly to other users.

19. International Users

LostAndFound.com operates primarily in the United States.

If you access the Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other locations where LostAndFound.com or its service providers operate.

Different countries and regions may have different privacy laws. By using the Services, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable law.

If you are located in a jurisdiction that provides additional privacy rights, you may contact LostAndFound.com regarding available rights and applicable procedures.

20. Changes to This Privacy Policy

LostAndFound.com may update this Privacy Policy from time to time to reflect:

• changes to our Services;
• changes in technology;
• changes in business practices;
• legal or regulatory requirements; or
• other operational needs.

When we make material changes, we may provide notice through reasonable means, including:

• posting the updated Privacy Policy on the Services;
• updating the Effective Date;
• sending account notifications; or
• providing other notices as required by applicable law.

Your continued use of the Services after the effective date of an updated Privacy Policy means that you acknowledge the updated Privacy Policy.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Consumer Product Recovery and Finance Company, Inc.
d.b.a. LostAndFound.com

Email: cs@lostandfound.com

Address:
PO Box 2608

Austin, TX 78768

22. Additional Notice Regarding Lost Property Information

LostAndFound.com is designed to publish and process information relating to lost and found property.

Users should understand that information submitted through the Services may be used to:

• identify potential matches;
• connect owners and finders;
• coordinate returns;
• verify claims;
• administer rewards, reward eligibility, reward payment processing, and related verification procedures;
• improve search functionality;
• prevent fraud; and
• maintain records relating to lost property activity.

By submitting information through the Services, you represent that you have the right or authority to provide such information and understand that portions of the information may be shared as described in this Privacy Policy.

23. No Guarantee of Absolute Privacy

Although LostAndFound.com uses reasonable safeguards designed to protect personal information, no online platform can guarantee complete security or absolute privacy.

You acknowledge that:

• internet transmissions may not always be secure;
• no security system is impenetrable;
• users may voluntarily disclose information; and
• third-party services may have their own security practices outside of LostAndFound.com's control.

LostAndFound.com continuously evaluates and improves its security practices to protect the integrity of the Services.

Effective Date: July 21, 2026

© 2026 Consumer Product Recovery and Finance Company, Inc.
d.b.a. LostAndFound.com. All rights reserved.